Email Support: contact@blendifycompany.com 

Kansas City, MO

Blendify partners with major international shipping companies like FedEx, SF Express, DHL, UPS, and EMS who work with local couriers—allowing us to ship directly to your door and proudly offer flat rate worldwide shipping.

You will be charged when your order is placed, and all payments are subject to verification and approval before shipping. This may take several days to process. To help fight credit card fraud, orders with incorrect billing information or requiring additional verification may be delayed and/or canceled.

Shipping Process

We require between 2-5 working days on average to fulfill your order and transport it to our carrier's sort facility. Some items may take longer, especially around major holidays (up to 10 days), or if your order includes popular items experiencing stock availability issues.

Once your order has begun processing through our shipping department, we are unable to make any changes (including address changes). We will only ship to the address provided at check-out.

We only ship during business days and do not ship on Saturdays, Sundays, or holidays. Once your order has shipped, you will receive a Shipping Confirmation email.

For orders with multiple items, products may be shipped separately and received on different dates due to differences in manufacturing partners’ locations.

Tracking

All orders are processed with tracking numbers. You will receive an email with the tracking number when your order is dispatched to the carrier's sort facility.

For some shipping companies, it can take several days for the tracking information to update in the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Deliveries

Shipping time varies by country or region. Specific delivery dates are not provided nor guaranteed. These are our estimates for your reference:

Location*Estimated Shipping TimeUnited States7-14 Business daysCanada, Europe10-14 Business days

Note: The days listed above are only estimates in business/working days and do not include our 2-5 day processing time.

While we will do all that we can to make sure your order is delivered on time, Blendify cannot be held responsible for conditions beyond our control, such as required postal or customs clearance procedures, holidays, severe weather, labor disputes, protests, etc. These interruptions can cause delays beyond our original delivery estimates.

Duties, Taxes, and Other Fees

International shipments may be subject to import taxes, duties, and/or customs clearance fees, which are levied once a shipment reaches the recipient's country. These fees are the sole responsibility of the recipient. Blendify has no control over these charges, nor can Blendify predict what they may be. If a shipment is refused and returned, you will be responsible for any import taxes and return shipping costs incurred.

Customs policies vary widely by country. If you have questions, we recommend that you contact your local customs office for more information.

Lost/Stolen/Damaged Packages

Blendify is not responsible for lost, stolen, or damaged packages. If your tracking information states that your package was delivered to your address and you have not received it, please report it and/or file a claim with your respective shipping carrier.

Note: We utilize the timestamp information from the tracking link and delivery confirmation from the carrier when reviewing damage or return requests, and we may not be able to honor your claim if it is not reported.

Wrong Address Disclaimer

It is the responsibility of the buyer to make sure that the shipping address entered is correct before submitting an order. We start working on your order immediately, so we are unable to make any changes to an order after it has been placed. If the order has already been processed through our shipping department, we cannot retrieve it for an address change.

Feedback

We would love to hear your feedback, questions, or any concerns. Please feel free to email us at contact@blendifycompany.com to let us know how we are doing. We take your feedback very seriously and are always striving to improve.

At Blendify, we love our customers and want you to love your purchases without the stress of being stuck with an item you don't like. We understand the difficulties of shopping online and are committed to providing top-notch service so you will always be happy shopping with us!

Blendify will accept, for return or exchange, items that are purchased off our website within 30 days of the purchase under the following conditions:

There is no visible sign of damage

All original packaging is intact

Any sign of damage will compromise the Blendify guarantee.

Item(s) cannot be returned or exchanged after 30 days of purchase.

Several types of goods are exempt from being returned. We also do not accept products that are intimate (under-garments) or sanitary goods, hazardous materials, or flammable liquids or gases.

To complete your return, we may require a receipt or proof of purchase (order confirmation email) with your order number.

For all returns or exchanges, please contact contact@blendifycompany.com and provide your order number and reason for return or exchange. We will handle your request based on the rules stated in this policy.

Exchanges (if applicable)

For all returns or exchanges, please contact contact@blendifycompany.com and provide your order number and reason for return or exchange. We will handle your request based on the rules stated in this policy.

Return Shipping (if applicable)

You will be responsible for paying for your own shipping costs for returning your item.

If you are shipping an item over $75, please consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item as well as the approval or rejection status of your refund. If you are approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.

Late or Missing Refunds (if applicable)

There is often some processing time between financial institutions before a refund is posted (between 2-3 days is normal). If you still have not received your refund after this time-frame, please send us an email at contact@blendifycompany.com and allow us the opportunity to investigate the matter further.

Damaged Items

If you receive a damaged or defective item, please submit a request to our email team at contact@blendifycompany.com.

If you do not report the damage to us within this 48-hour period, we may not be able to honor your claim. We utilize the timestamp information from the tracking link and delivery confirmation from the carrier when reviewing damage or return requests.

Feedback

We would love to hear your feedback, questions, or any concerns. Please feel free to email us at contact@blendifycompany.com to let us know how we are doing. We take your feedback very seriously and are always striving to improve.

Now, all email addresses are updated to contact@blendifycompany.com. Let me know if you need any further adjustments!